Virtual care is a growing option that's changed how we access healthcare, and it's gaining both popularity and availability. Whether it’s late at night, you want to avoid the germ-filled environment of waiting rooms, or you're disabled and it’s hard to travel short distances — virtual care is the perfect solution. If you haven’t explored virtual medicine lately, here’s how it works and the wide range of services it offers to make healthcare more accessible than ever.
How it works and what it offers:
Virtual medicine is perfect for a world full of smartphones, tablets, and laptops. The Eder Medical Plan allows one to use a device to access their account with any and all questions about their health via the MyHighmark app. You can find doctors, hospitals and imaging centers, view your claims, share information with family and friends, and get health and wellness information.
With Well360 Virtual Health, you can receive medical attention right in your own home. You and your family have 24/7 access to U.S. licensed, board-certified doctors, who can treat most non-emergency illnesses. They can even prescribe medications when appropriate. All of this through on-screen communication without the worry of picking up contagious illnesses at a doctor’s office since you don’t need to leave the safety of your home. In addition to this convenience, Eder Medical Plan offers a virtual second opinion for no additional cost. Through the MyHighmark app or at myhighmark.com, members can arrange to speak with a Nurse Case Manager to determine their fit for a second opinion.
Other care categories include:
Why you should try it:
The benefits of virtual care are hard to overlook. At its core, it brings skilled medical care to those who are disabled, elderly, or in isolated areas with limited access to healthcare, but its conveniences go far beyond that. In fact, we can all benefit from the ease of having expert treatment delivered right to our home. Plus, virtual care is often more affordable, costing you and your insurance company less than a trip to your primary care physician, urgent care, and especially the ER.
Not everyone is 'tech-savvy,' and it’s understandable if you feel a bit uneasy about these new technologies. But don’t let that hold you back — virtual care is here to enhance, not replace, hands-on medical care. Embrace it as a convenient and helpful addition to your healthcare options.
If you’re an Eder Medical Plan member and you need help accessing Well360 Virtual Health, please call 1-888-556-5679. If you are not a member, check with your employer to see what your benefits package offers by way of virtual medicine.